Forgotten Password
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On the login screen, tap "Forgot Password"
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Enter your registered phone number or email
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You'll receive an OTP or a reset link
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Follow the instructions to set a new password
Wrong Phone Number
If you registered with a phone number you no longer have access to, contact us at support@vendrush.com with:
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Your full name
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Your email address used during registration
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A description of the issue
We'll verify your identity and help you regain access.
Account Locked
After 5 consecutive failed login attempts, your account is temporarily locked for 30 minutes. Wait and try again, or use the Forgot Password flow.
App Keeps Showing "Invalid Credentials"
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Double-check you're entering the correct phone number (with country code if prompted e.g., +234)
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Make sure CAPS LOCK is not on for your password
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Try resetting your password