### **Forgotten Password**

1. On the login screen, tap **"Forgot Password"**

2. Enter your registered phone number or email

3. You'll receive an OTP or a reset link

4. Follow the instructions to set a new password

### **Wrong Phone Number**

If you registered with a phone number you no longer have access to, contact us at [**support@vendrush.com**](mailto:support@vendrush.com) with:

* Your full name

* Your email address used during registration

* A description of the issue

We'll verify your identity and help you regain access.

### **Account Locked**

After **5 consecutive failed login attempts**, your account is temporarily locked for 30 minutes. Wait and try again, or use the **Forgot Password** flow.

### **App Keeps Showing "Invalid Credentials"**

* Double-check you're entering the correct phone number (with country code if prompted e.g., +234)

* Make sure CAPS LOCK is not on for your password

* Try resetting your password