Article 3.1 How to Place an Order

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VendRush Support

Last updated on Jul 15, 2026

Ordering on VendRush is quick and straightforward.

Steps to Order

  1. Open the VendRush Customer App

  2. Allow location access or enter your delivery address manually

  3. Browse stores near you or search for a specific item/store

  4. Tap a store to view its menu

  5. Tap Add next to items you want

  6. When done, tap View Cart at the bottom

  7. Review your order and confirm your delivery address

  8. Choose a payment method (Wallet, Card, or Bank Transfer)

  9. Tap Place Order

After Placing Your Order

You'll receive a confirmation notification and can track your order in real time:

  • Order Received: Vendor has seen your order

  • Preparing: Vendor is preparing your items

  • Rider Assigned: A rider is heading to the vendor

  • On the Way: Rider has picked up and is heading to you

  • Delivered: Order complete!

  • Rating: You ride Rider & Vendor

Minimum Order Amounts

Some vendors may have a minimum order value. This is shown on the store page before you add items.